Private Boat Charter In Providenciales Turks And Caicos Islands

Guests should be at our location at least 15 minutes before tour. In the event you miss tour, you will not receive a refund or be rescheduled. Should you have difficulty finding  your tour location, please contact us for assistance at least 30 minute prior to your tour starting time. Rescheduling will only be accepted if done two days in advance. Rescheduling is subject to availability. You are eligible to receive 100% refund in the event you decide to cancel your reservation at least 72 hours in advance. You will only receive 50% refund in the event you decide to cancel no less than 48 hours in advance. Cancellation due to the weather condition or mechanical reasons – full refund of all deposits/payments for tour. Decisions on weather conditions and safety of the boat are at the sole discretion of the captain/ Tour Guide.  For circumstances beyond the customers control such as cancelled or delayed flights(with proof) an attempt to reschedule will be made and if impossible a refund will be issued. Last minute illness, a poor mood, cloudy ,windy, or small rain showers weather, a hangover or jet lag are not acceptable reasons to request a refund for a scheduled trip.